Posts Tagged ‘twitter’

How to use Twitter to prove you’re an absolute moron.

Jul
28
2009

14
Comments

There’s been an overwhelming amount of love for Twitter this year, but Larry King might be single handedly responsible for starting my disenchantment with the most recent installment of the seemingly annual progression of the latest and greatest social media wunderkinds.  To be fair, my disenchantment began a few months ago, but a tweet a few days ago (2:58PM on July 26 to be exact) from Larry King’s official Twitter account (@kingsthings) sealed the deal:

Larry, I’ve got some news for you. For at least three reasons Twitter is the absolutely, positively WRONG medium to use for finding out why a Marathon is 26.2 miles.

First off, Larry, it demonstrates what we’ve kinda been suspecting all along – namely that you’re a no-talent, hack who’s risen to your station through merely the arbitrary caprice of fortune.  The standard answer to this question is pretty much conventional wisdom. I’ve taught middle school kids that could answer it.

Second, Larry, you can actually get your answer faster by using this crazy, new technology called a search engine. I’m sure this whole Internet thing is probably brand new to you and has to be pretty confusing (in fact, it’s probably pretty safe to assume that you’ve got some ghost writer Tweeting on your behalf to solicit the questions for your interview with Colin Powell that you’re unable to prepare on your own). But just in case you actually do get on the Internet someday, I created a demonstration of how this new-fangled thing called a “search engine” can help you find answers to life’s persistent questions.  Just CLICK HERE to see how it works!  Then, to get your answer click on the blue, underlined text at the top of the page that says “Marathon – Wikipedia the free encyclopedia”.

Third, Larry, the answer is actually more nuanced than you might think at first blush. Turns out that the distance from Marathon to Athens is shorter than 26.2 miles.  Turns out that primary historical sources disagree about whehter or not the first “Marathon runner” ran before or after the battle of Marathon.  Turns out that the 26.2 mile distance was the result of a series of last-minute changes made to the first modern marathon route established for the 1908 Olympics in London.  Maybe you knew that the standard answer wasn’t 100% accurate (I doubt it). But even if I stretch my imagination beyond the comprehensible and give you this benefit of the doubt, the fact still remains that crowd sourcing via your celebrity Twitter account is the least effective and most time consuming way to actually get your answer.  Just take a look at the overwhelming volume of responses your question generated by CLICKING HERE. You’ll notice something pretty quickly: a lot of people know some version of the standard answer, but nobody agrees on the more nuanced details.  If you’re really into crowd sourcing your answer, you should just cut to the chase and go to Wikipedia where the crowd sourcing has already been done for you.  Plus, Wikipedia has at least a modicum of editing that’s gone into their content.

Which brings me back to how Larry King finally brought about my disenchantment with Twitter.  In short, Twitter has become filled with crap and wading through all that crap takes more time and effort than regular people should have to put into it.  It takes a considerable investment of one’s time to follow Jeb’s advice about having a meaningful online converstaion and craft your Twitter network to a manageable level so that it’s actually useful and doesn’t become a ridiculous time sink.  What we need first and foremost in an answer is “correctness”. I have yet to find a better way to get “correctness” than by identifying an authority that can be trusted.  It’s way too easy to present the appearance of authoritativeness on the web without actually being an authority.  Just look at all the self-proclaimed authorities who wound up giving Larry a technically incorrect answer to his question.  Finding an authority is hard work (even off line).  Crowd sourcing via Twitter doesn’t get you any closer to an authoritative answer.  It just compounds the problem (especially when you use a celebrity account).  I know it’s tempting to think that crowd sourcing via Twitter is the way to go when it’s been so successful for Wikipedia, but Twitter just doesn’t work like Wikipedia.

I used to think that Twitter was pretty cool and pretty useful before the proliferation of celebrity accounts from the likes of Larry, Oprah and Martha.  So it looks like I am now beating Jeb to the punch in writing his next latest-social-media-fad-jumps-the-shark-blog-post.   Why is it that all these social media sites go through the same cycle of explosive growth that eventually brings about their demise? I suspect it’s because no one’s figured out a really good way to make the hard work of identifying authorities become easy. Finding an answer “that works” by playing a numbers game through social media sites can work OK for a while so long as the numbers stay fairly small.  However, once they reach their critical mass these social media fads just implode. Plus, playing the social media numbers games just skirts the fact that the answer is by no means guaranteed to be authoritative.  In attempting to make finding an authority easy, Twitter seems to have thrown their lot in with the celebrities. Or have the celebrities high-jacked Twitter?  Either way, that celebrities have made a good thing bad should be pretty self-evident.  I hate to say it but it seems that counting backlinks and other artificial “signs of trust” like the search engine algorithms do is the best thing we’ve got going so far.

So, Google don’t be worried by Jeb’s post that opined whether Twitter is a Google-slayer.  It isn’t and it won’t be.  In fact, it’ll probably be something our kids and grandkids reference when making fun of our generation.  I can already hear my daughter incredulously asking her friends, “Can you believe our parents spent their time at work reading ghost writers typing ‘In da house ATL!!!’ on some rapper’s Twitter account?”.

And if you’re wondering, yes, I probably woke up on the wrong side of the bed this morning.  So feel free to flame me in the comments below for being so hard on the beloved institutions like Larry King and Twitter. But be forewarned: I’ll probably be just as snarky in my responses as I am now.


Web Kitchens

May
4
2009

0
Comments

Ever notice how everyone ends up in the kitchen at a party? It may not be the most comfortable place or the biggest space but it has one big advantage- food and drinks!

What usually happens is that the kitchen gets too full and people start breaking out to other rooms- the basement, porch, living room etc. Usually these migrations are headed up by individuals who assess the crowded scene and decide to head out with the handful of people in the current conversation.

So what does this have to do with the Web?

The Web is full of “kitchens”. Places people congregate, hang out, exchange content, etc. A “kitchen” is somewhere you go pretty much every day. The conversation is meaningful (the “food” that brings you there). Even if some of the people there may be strangers you know them through associations so it is easy to start up conversations.

What are some examples of current Web “kitchens”?

Twitter, Facebook, MySpace (still for musicians), Ning communities, Blogs, etc. All these sites attract people on a daily basis.

What happens with these Web “kitchens” is analogous to what happens in real kitchens at real parties. Too many people crowd into the kitchen and soon the conversations becoming shouting matches and begin to lose their value. This forces people to splinter off and find new places to congregate.

We saw this with My Space, for normal users, about 2 years ago when there was a mass migration to Facebook. We now see Facebook being threatened by new platforms (not really “sites” per se) like Twitter and FriendFeed.

The challenge is to walk the line between reaching critical mass (enough people involved to get things rolling) and being over-crowded (a virtual shouting match).

The sites and Web platforms that recognize and respect this delicate balance will win the day.

In my opinion Twitter is best positioned to walk this line since you can really create a fine tuned environment enabling a sustained meaningful conversation. Time will tell.

Where is your “kitchen” on the Web?

Here’s where I hang out-

twitter.com/jebbanner (business)
facebook.com/people/Jeb-Banner/525557352 (personal)
musicalfamilytree.net (music)


How Search Is Changing and more Twitter thoughts

Mar
11
2009

2
Comments

I think search as we know it is undergoing its biggest change since Google came on the scene with its nifty algorithms 10 years ago.

Since friends and family is the source we trust over all others including search engines, tv, radio, yellow pages etc, at least that is what I have read, we are seeing the rise of social media (i.e. your friends and family), and in particular Twitter, as a direct threat to Google in terms of driving search for business. It is certainly not an immediate threat to Google et al’s dominance in driving business but I think around the corner we will see Peer To Peer Search emerge as a real threat to the traditional algorithm driven search that currently dominates.

Cha Cha was on the right track with their human search engine but Twitter has the right model since their search engine is essentially free and personalized to each user based on who is following them. Google can’t currently compete with a good group of Twitter followers telling you what the best Thai restaurant is or what the best project management software is, etc. Google just isn’t that intelligent, or perhaps, that human. It’s just a really smart computer program that does many things well. But Google can’t actually go eat at a restaurant and give you a first hand account. But @twitterfriend has and they are happy to share their experience. So who are you going to go to for “reliable plummer”?

This means that relationships as much as content indexed in search engines (SEO) will drive your business down the road. Social Media sites facilitate relationships in the context of meaningful content. This forces transparency on companies which is difficult at times since their culture isn’t used to it. The company culture (translation executives) is used to controlling the message. But Zappos has it right- your culture is your brand now, whether you like it or not. Just accept that the Web is a harsh light and you can’t escape it’s glare. Might as well clean house.

hmmm, so what’s Google going to do about Twitter? I bet talks are going on right now for them to buy Twitter. And I also bet Twitter isn’t going to go cheap if at all. They know what they have- a super highway that everyone has set up shop on and now they just need to figure out how to charge a small toll. Google is good at that but they aren’t the only fish in that sea.


Twitter Is The New Google

Feb
11
2009

1
Comment





Graph from Compete.com showing Twitter’s growth.


Do you use Twitter? If so how do you use it? The further I get into Twitter the clearer I see it as a threat to Google. It is also encroaching on Facebook, CNN, Linkedin, Email and SMS text messaging.

Where do I go when I need to find out how to do screencasts? Used to be Google, now I send out a “Tweet” to Twitter and within seconds I have a number of responses with links to suggested services.

When I need feedback on an idea I used to send out an email to a select group of friends or associates. Now I post it on Twitter and get a flood of great ideas flowing back in.

How do I keep up with my friends and business associates? I still use Facebook for this but I have seen a marked decrease in my Facebook time as I use Twitter more and more.

When I want to send someone a message I still use email but more and more I am sending direct messages via Twitter and having a fast, real time, conversation via Twitter.

Where do I get leads for my business and start relationships? I’ve set up Linkedin, Plaxo and other business networking accounts. None them bore any fruit. But after only a few months of being active on Twitter I am connecting with companies in a meaningful and comfortable way. Twitter is not a meat market which appeals to my style of doing business.

When the plane crashed in the Hudson I didn’t hear about it from the news or CNN, I read about it on Twitter. News spreads like wildfire there.

The funny thing about Twitter is that they don’t seem to know what they have here. The platform is barely developed. Seems that more companies are setting up businesses along the Twitter highway and making money off the platform more than Twitter itself!

So watch out Google, Facebook, CNN, Linkedin and all these other companies that seemed so secure in their online positions only months ago. Twitter is chipping away and soon you will be scrambling to keep up.



What Is Twitter and How To Use It

Feb
6
2009

1
Comment


Chances are you’ve heard of Twitter. Also, there’s probably a good chance you have no idea what it is or how to use it. Maybe you even have an account but never log in since nothing seems to be happening there when you do. Why is everyone talking about Twitter? What’s the big deal? Hopefully this blog will help.

Bottom line:
Twitter is a service that lets people communicate instantaneously in a group environment. Basically it’s an information superhighway between you and your friends, peers and a select group of total strangers. You can use it to research, network, provide customer support, chat with friends, get news updates and much more.

Getting Started:


Don’t sign up expecting, like Facebook, to suddenly be awash in content. Chances are you will see no activity on your page at all unless you put it there.

Next use a couple features to find your friends and associates already using Twitter. I suggest http://twitter.com/invitations and search.twitter.com for starters. The first to find people you know and the second to find people interested in similar things.

Now that you are following some people you will find that they will start following you back. This is a good thing, don’t panic. Post something like “Hey I’m new here, hello everyone!” to dip your toe in the communal Twitter pool.

At this point you will see a stream of updates on your page. You will also notice that you are hitting “refresh” on your browser regularly to see the updates. Time to download some software to make this experience a little more user friendly.

I recommend TweetDeck for managing your Twitter account. It will let you easily follow your account via a desktop application. It also greatly facilitates advanced functionality that you will need shortly. More about that below.

So, you have TweetDeck up and running now. It should look a little like this.



Now you can post updates and join in the conversation. You are limited to 140 characters so be concise when posting.

Next Twitter blog will be tips on some dos and don’ts, stay tuned!