Archive for ‘Design

Interaction 11, you rocked my world

Feb
16
2011

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A parakeet prototype in Sara Summers‘ Self Ethnography workshop

I’m still sorting out all my thoughts and things I learned (and dreaming of mountains) from the Interaction11 conference I went to last week, but I want to share a few thoughts I have about an idea that circulated the conference, as well as talk about some of my favorite sessions and presenters.

Empathy is requisite
Empathy was a big theme in a number of the workshops I attended. Many people brought up this idea that as interaction designers, it’s our job to be empathetic. It’s so true. Empathy, as defined by my handy MacBook dictionary, is the ability to understand and share the feelings of another. This is a key skill one needs when designing user experiences; we have to be able to put ourselves in another person’s (the user’s) shoes and visualize how they’ll walk through that experience. If we can’t do that, we’re going to have less success in designing positive and rewarding interactions.

Sketching is awesome
One of the highlights for me presenter-wise was watching Bill Verplank sketch his whole presentation as he went. No prepared PowerPoint slides, nothing. Just Bill, an overhead projector (which felt very old school, by the way), a notebook and conté crayon and his good ol’ brain. It was far more engaging to follow along with him that way and listen to his ideas on design and systems and ways of thinking. Bill is a prolific practitioner in this field, and his talk inspired me to sketch more. More, more, more! (This conference goer is also inspiring.)

(An aside, one thing I found interesting is that in asking a room of designers how much time they have to create and sketch in the average day or week, no matter the number — from as little as a few minutes to as much as 15 hours and more — they all commented that the number was ‘Not enough.’)

You can build a fresh, usable app in four weeks or less
Lastly, Scott Stroud’s session on building and launching NPR’s new iPad app in less than four weeks was, in a word, impressive. Okay, maybe it was more that the idea of designing, building, testing and launching an app in less than four weeks is the impressive part. I mean, really. That’s a huge feat! It was inspiring to know that with the right mix of people, attitude and effort, good, usable things can happen in a short amount of time.

My takeaway from his session is to keep pushing, to continually ask myself, ‘How can you make this better/surprising/less expected?’ And also, do user testing, no matter the deadline.

All in all, the conference was incredible. I met a ton of talented and thoughtful people and found inspiration to take back to the team here at SmallBox. Thanks, Boulder, and thanks everyone for a wonderful time! See you next year!

For a Tweetscape of the conference, check out tweetscapeit.com or see what folks had to say (and are still saying) at the #ixd11 Twitter hashtag. Also, please don’t miss Beards of Boulder, created during the conference, which features some of the best beards from Boulder and other IxD11 conference attendees.


It’s time to get serious about mobile.

Dec
8
2010

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Over the past few years, the buzz around mobile sites has slowly grown from a futuristic luxury to a necessary part of a serious online presence.

Have you seen the way your site looks in a mobile browser?
Big, beautiful graphics and perfectly sized text can show up as a tiny representation of your website, requiring lots of zooming and flicking of the fingers necessary to navigate. An element of a design that might be obvious (and important) on a desktop browser might be completely lost to the mobile user.

How many people actually look on their phones?
In parsing through Analytics data for our current and previous clients (something we like to do often!) we’ve noticed a huge upward trend. Over the past year, many of our clients have seen a 4 fold increase in mobile traffic, with some clients receiving as much as 15.5% of their overall traffic from mobile visitors.

Just take a look at these examples from two of our clients. Mobile browsing is going nowhere but up.

 


Mobile usage increase over the last year

What are my options?
There are many ways to create a mobile website.

  • Restage – This involves creating a separately managed website that is served up when the browser establishes itself as being mobile. A content management system can be used to keep it up to date. This is the most customizable & manageable option.
  • Reskin – This involves making modifications to the display of content of your site. Often times this is done with a custom CSS file that makes changes to what is already being output. In other words, you might change the width of certain elements, change font sizes, or make particular items disappear altogether. This is not always an option, depending on how a site was coded, and offers the least number of options.
  • Integrate – This is your best bet if management time is a concern. With this method, your site, managed in your current content management system, is displayed one way for desktop browsers and another way for mobile users. The content remains the same, even though the shell around the content is customized to the browser.

Needless to say, SmallBox can perform any of these three options. We call it our MobileSized! service.

There has never been a better time to get a mobile presence. Give us a call today or shoot us a message if you’re interested in exploring your options. Just take a look at our site MobileSized!

MobileSized!


Why the 24 Hour Web Project Works

Oct
12
2010

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When we did the first 24 Hour Web Project in July 2009 with Second Helpings, it was a bit of a leap of faith. Yes, we did some planning (Does the server work? Will we be able to connect to the internet during the project? Will we have all the content from the client? and so forth), but it was the first time we’d ever designed, developed and launched a website in 24 contiguous hours. Even more so, it was a website for someone else, so we had to collaborate with a new team we hadn’t worked with yet. We were counting on seamless communication and collaboration between teams, for decisions to be made quickly and definitively, for our team to work fast enough to design and build the site in the time allotted, and for everything to work out enough that we’d be able to let go and have a bit of fun together during that 24 hours. I have to say, I think we did quite well for ourselves and I’m very proud of both teams.

Fast forward to September 29-30 when we did the same thing for the Madame Walker Theatre. Again, similar leap of faith and similar success.

After both Projects, we’ve received questions like, ‘Why can’t you build EVERY site in 24 hours?’ or more accurately, ‘Why can’t you build MY site in 24 hours?’ This is a good question, so let’s talk about why the 24 Hour Web Project works.

We only have 24 hours.
This is probably the biggest factor. Since we have just 24 hours to complete a site, we have to be swift in our assessment of the client’s needs, brainstorm and sketch our ideas quickly, and make decisions efficiently. There’s little room for waffling back and forth on an idea. So the time constraint really helps to keep the project moving along.

Preliminary planning.
In order to ensure a successful 24 hours, we take time to plan a few things in the weeks prior. This includes working through technical issues such as where the site will be hosted, where the domain is registered, what payment gateways we need (if any), as well as working with the client to come to a somewhat final site map and making sure the client comes to the start of the Project with at least 90% of the content for the site. This way, we spend the 24 hours focused on creating a message and website design for the client’s target audience, and coding and developing that design and tweaking the content to align with that message (as well as for SEO!).

The client knows how to engage, when to trust us, and when to provide input.
In both Projects we had two members from the client’s team who provided approval and signoff at the necessary points during the Project. Both teams got involved in the process when needed and trusted us to do our jobs well when the time came (and often provided musical entertainment during those times). In addition, this allowed us to be more agile through the project and helped us avoid potential design by committee mishaps.

Both teams are in the same room with each other the whole time.
This means instant communication. If we need feedback on designs or questions answered on content details, we can go straight to the client who is sitting two seats away and get direct feedback/answers.

We only do it once a year.
If we created sites in 24 hours every week (while trying to do everything else we do), we’d be burnt out in no time. It certainly takes a lot of energy to pull it off, not only from the team involved in the Project, but from the rest of our team holding up the fort and maintaining our other projects back in the office. Without the support of everyone on our team, we wouldn’t be able to even have a 24 Hour Web Project. So a big thank you to everyone directly and indirectly involved.

And thank you to the folks who watched our live blog, live video feed, live tweets and supported us from the great Internet space (and to those who donated to the Walker Theatre during the project!). We can’t wait for the next project. Hopefully it will be bigger and better than ever, and hopefully we can get you more involved.

See you next year!


Austin Web Design – Making it Easy

May
15
2010

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If you are looking for a Web Design Company in Austin, look no further than Small Box Web Design. We know that you have choices when it comes to building your web identity, why trust your web marketing to anyone else.

Does your web designer work under contract to a separate agency?

At Small Box we do all our work with full time employees. We have a great staff of professionals who have built sites in any industry imaginable.

Are you being sold a cookie cutter site?

Word Press, Joomla, and Drupal are all fine content management systems, but let’s be honest. There are good and bad programmers. There are template designs and custom designs. There are sites that fail to meet business needs, and then there are Small Box sites.

The Small Box CMS a collection of powerful SEO controls and intuitive site management tools that are exactly what you need.

Is working with your site difficult?

Then make a change. Call Small Box Austin at 512-850-4819. PJ Christie will be glad to provide you with the information you need.


Our Partnership with WDD Inc.

May
11
2010

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The following is a press release for our new partnership with WDD Inc. Our two companies are not merging but looking to join forces to pursue larger, mutual opportunities.

Small Box, WDDinc Form Partnership to Offer

Fully Integrated, Complex Web Solutions

Indianapolis, IN (May 10, 2010) — Indianapolis-based Small Box Web Design and WDD, Inc. announce their partnership to pursue larger engagements, offering clients more advanced Web based solutions.

Both Small Box and WDDinc are highly successful Web businesses specializing in their respective areas of expertise; Small Box in Web site design, Internet marketing and the user experience, and WDDinc in complex programming, Web development and systems integration. The businesses will now partner and offer their top core competencies to larger clients as one team.

Jeb Banner, Small Box CEO explains, “Because our businesses are highly focused on separate aspects of the Web, our services perfectly compliment one another. By joining forces on larger projects, we’ll be able to offer better-integrated solutions for clients. It’s a win-win situation for everyone involved.”

The partnership between Small Box and WDDinc will allow the companies to provide full-service, more elaborate Web capabilities.

“We’re very excited about our partnership with Small Box. By adding the best of breed interactive media offerings from Small Box to our best of breed back-end software development and testing capabilities, we become a much more robust company with an offering unsurpassed in the Midwest,” states Alan Wlasuk, a Principal at WDDinc.

About WWD, Inc.

Founded in 1993, WDDinc., is an Indianapolis-based custom software development, testing and engineering company providing software expertise to a large variety of clients. WDDinc focuses on high-quality software for clients with unique needs ranging from data center infrastructures to multi-national call centers. WDDinc client base spans the United States and their software is used throughout the globe. www.WDDinc.com

About Small Box Web

Small Box is an Indianapolis, Indiana based Web design and Web development company that provides professionally designed Web sites as well as Internet marketing, social media marketing, search engine optimization (SEO) and new media consulting services for organizations and agencies throughout Indiana and the Midwest. www.SmallBoxWeb.com