Archive for ‘Search Engine Optimization

Google Places – Challenges and Rewards

May
20
2010

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If your business has a physical location where customers can walk in and conduct transactions, you probably already know about the power of Google Local. But April 20th brought the switch from Google Local to Google Places. What does it mean for your business?

If you are doing everything correctly, probably everything will continue to work as normal. But what if you have never really completely implemented your local search optimization? How do you know if you require professional Local SEO Services?

Here is a checklist to make sure your local customers can find you:

step 1 – Search for your service. Most services will show local results complete with map and other important information. If you are not there you might need professional local search services.

step 2 – Search for your competitors. If they appear ahead of you, then you are losing business. Small Box SEO can definitely help with that.

step 3 – Assess your PPC. If you are spending money each month for clicks, and not converting those clicks to paying customers, then Small Box can improve your results, or help you replace that traffic with better converting organic results.

step 4 – Search for your company on a mobile device. Mobile technology is driving business. If mobile devices are sending people to the wrong location, then you have lost a customer. Small Box executes your local strategy completely, with zero problems for you.

step 5 – Understand your audience by viewing your statistics. Your audience is telling you important things about your site. Are you listening?

It makes a lot of sense for any business to try and manage as much as possible in house. But when it comes to connecting locally in your community, why leave loose ends? The businesses that have 100 % of their profile complete are going to win the battle for Local SEO.

Don’t take chances, Contact Small Box in Austin at 512-850-4819 or Indianapolis at 317-254-0932.


Small Box Austin – Now Open for Business

May
9
2010

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Small Box is pleased to announce that our new office in Austin Texas is now open for business. Since 2006 Small Box has been providing custom web solutions for businesses and non profit organizations in Indianapolis.

Now Small Box is taking the same great design and technology to a new level. Austin Texas is different from anywhere else. There is a big focus on Social Networking. There are many entrepreneurs and business startups looking for venture capital.

Our goal is to be a one stop shop for anyone looking to have a great looking site on the first page of the search engines. Call PJ Christie at 512-850-4819.

Follow our special Twitter feed @smallboxaustin for local insights including SXSW.


How to use Twitter to prove you’re an absolute moron.

Jul
28
2009

14
Comments

There’s been an overwhelming amount of love for Twitter this year, but Larry King might be single handedly responsible for starting my disenchantment with the most recent installment of the seemingly annual progression of the latest and greatest social media wunderkinds.  To be fair, my disenchantment began a few months ago, but a tweet a few days ago (2:58PM on July 26 to be exact) from Larry King’s official Twitter account (@kingsthings) sealed the deal:

Larry, I’ve got some news for you. For at least three reasons Twitter is the absolutely, positively WRONG medium to use for finding out why a Marathon is 26.2 miles.

First off, Larry, it demonstrates what we’ve kinda been suspecting all along – namely that you’re a no-talent, hack who’s risen to your station through merely the arbitrary caprice of fortune.  The standard answer to this question is pretty much conventional wisdom. I’ve taught middle school kids that could answer it.

Second, Larry, you can actually get your answer faster by using this crazy, new technology called a search engine. I’m sure this whole Internet thing is probably brand new to you and has to be pretty confusing (in fact, it’s probably pretty safe to assume that you’ve got some ghost writer Tweeting on your behalf to solicit the questions for your interview with Colin Powell that you’re unable to prepare on your own). But just in case you actually do get on the Internet someday, I created a demonstration of how this new-fangled thing called a “search engine” can help you find answers to life’s persistent questions.  Just CLICK HERE to see how it works!  Then, to get your answer click on the blue, underlined text at the top of the page that says “Marathon – Wikipedia the free encyclopedia”.

Third, Larry, the answer is actually more nuanced than you might think at first blush. Turns out that the distance from Marathon to Athens is shorter than 26.2 miles.  Turns out that primary historical sources disagree about whehter or not the first “Marathon runner” ran before or after the battle of Marathon.  Turns out that the 26.2 mile distance was the result of a series of last-minute changes made to the first modern marathon route established for the 1908 Olympics in London.  Maybe you knew that the standard answer wasn’t 100% accurate (I doubt it). But even if I stretch my imagination beyond the comprehensible and give you this benefit of the doubt, the fact still remains that crowd sourcing via your celebrity Twitter account is the least effective and most time consuming way to actually get your answer.  Just take a look at the overwhelming volume of responses your question generated by CLICKING HERE. You’ll notice something pretty quickly: a lot of people know some version of the standard answer, but nobody agrees on the more nuanced details.  If you’re really into crowd sourcing your answer, you should just cut to the chase and go to Wikipedia where the crowd sourcing has already been done for you.  Plus, Wikipedia has at least a modicum of editing that’s gone into their content.

Which brings me back to how Larry King finally brought about my disenchantment with Twitter.  In short, Twitter has become filled with crap and wading through all that crap takes more time and effort than regular people should have to put into it.  It takes a considerable investment of one’s time to follow Jeb’s advice about having a meaningful online converstaion and craft your Twitter network to a manageable level so that it’s actually useful and doesn’t become a ridiculous time sink.  What we need first and foremost in an answer is “correctness”. I have yet to find a better way to get “correctness” than by identifying an authority that can be trusted.  It’s way too easy to present the appearance of authoritativeness on the web without actually being an authority.  Just look at all the self-proclaimed authorities who wound up giving Larry a technically incorrect answer to his question.  Finding an authority is hard work (even off line).  Crowd sourcing via Twitter doesn’t get you any closer to an authoritative answer.  It just compounds the problem (especially when you use a celebrity account).  I know it’s tempting to think that crowd sourcing via Twitter is the way to go when it’s been so successful for Wikipedia, but Twitter just doesn’t work like Wikipedia.

I used to think that Twitter was pretty cool and pretty useful before the proliferation of celebrity accounts from the likes of Larry, Oprah and Martha.  So it looks like I am now beating Jeb to the punch in writing his next latest-social-media-fad-jumps-the-shark-blog-post.   Why is it that all these social media sites go through the same cycle of explosive growth that eventually brings about their demise? I suspect it’s because no one’s figured out a really good way to make the hard work of identifying authorities become easy. Finding an answer “that works” by playing a numbers game through social media sites can work OK for a while so long as the numbers stay fairly small.  However, once they reach their critical mass these social media fads just implode. Plus, playing the social media numbers games just skirts the fact that the answer is by no means guaranteed to be authoritative.  In attempting to make finding an authority easy, Twitter seems to have thrown their lot in with the celebrities. Or have the celebrities high-jacked Twitter?  Either way, that celebrities have made a good thing bad should be pretty self-evident.  I hate to say it but it seems that counting backlinks and other artificial “signs of trust” like the search engine algorithms do is the best thing we’ve got going so far.

So, Google don’t be worried by Jeb’s post that opined whether Twitter is a Google-slayer.  It isn’t and it won’t be.  In fact, it’ll probably be something our kids and grandkids reference when making fun of our generation.  I can already hear my daughter incredulously asking her friends, “Can you believe our parents spent their time at work reading ghost writers typing ‘In da house ATL!!!’ on some rapper’s Twitter account?”.

And if you’re wondering, yes, I probably woke up on the wrong side of the bed this morning.  So feel free to flame me in the comments below for being so hard on the beloved institutions like Larry King and Twitter. But be forewarned: I’ll probably be just as snarky in my responses as I am now.


Easily Approachable and Quite Deep

Jul
10
2009

1
Comment

Seth Godin writes

“There are very few products, services or organizations that are simultaneously easily approachable and quite deep. That’s an opportunity for you if you can figure out how to be both, but choosing just one is a more likely scenario. So, which are you?”

It’s a good question, here’s how I would answer:

The web seems really complicated but not to me. I just see it as a series of decisions that require particular expertise to do correctly. The best decision is the one that makes the next one seem more apparent. There is never going to be one person who is right about everything all the time. What’s important in doing a web site, or marketing strategy, or making any series of decisions is to make each one as close to right as you can so the next one is clearer.

We do that by first and foremost attracting the top talent in the region. Then we challenge them to do more, to understand the implications of these important decisions. Then we provide what we hope to be the top level of customer service for our clients.

The results are clear to me, some are big and some are small. I take a small amount of pride in knowing that we are growing while other web companies are going out of business or shrinking. But what I take the most pride above all is the relationships that I have built with those in the box with me, and the way we extend it to our clients. Of the huge number of sites we have helped produce, 99% of them are still online exactly as we launched them.

Key to our growth is the way we have extended our services beyond designing and programming websites. It is a complete array of services our clients need, and some they don’t. That’s the real Small Box difference right there, whatever people think they know about us, there is more.


SEO Tip: Google Local Listings for Businesses

May
11
2009

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Here’s a Search Engine tip that many businesses don’t know about but should. It’s really, really easy to have a nice Google Local listing for your business. Also, these local listings often show up above the normal organic listings. Here’s the thing, it’s much easier to get to the top of your Google Local listings than the top of the normal listings. Check out the screenshot below. (click on the image to see the live search, results may differ depending on whether you are logged in or not located in Indianapolis, etc)
Note how our client Antique Helper Auctions is at the top of the Local Business results and then #2 for the organic listings that start below.

Now there are some “tricks” to getting a top local listing but the Google Local listings run on a different algorithm than the normal listings. It is widely agreed that the Local listings are much less competitive since you are only competing against your local competition. Why does this matter? Look below at the results for the search “auctions”. Google knows I’m coming from Indianapolis by my IP address (I wasn’t logged in to my Google account for these screenshots btw) so it gives me local results mixed in with general results. It knows what I want is probably a local service. Most services have a mostly local customer base.


Have you created your Google Local account for your business? If not, do it today, it’s free, easy and will definitely result in business coming your way. Getting to the top of the local and organic listings won’t happen overnight. But we can help…. :)

Sign up for Google Local